Sep 28, 2021
My team and I have managed almost 9000 reservations and almost 17,000 guests. From those guests we’ve sent and received over 140,000 messages - it’s a lot I know. While many of those were automated there are some messages that we just can’t automate; when an issue arises.
For this week we’ve broken down our top...
Sep 21, 2021
People ask me all the time “why did you get started with short-term rentals? They’re so much work, aren’t they?” The answer has always been pretty straightforward; they can make more money, much more money. And no, they don’t have to be much more work if you set them up properly. STR’s allowed me to become...
Sep 14, 2021
Airbnb and other OTA’s do such a good job of providing us a platform to list our property. We can put in every detail necessary! From the type of coffee maker we have to our favorite nearby restaurants to the type and size of mattresses we use in our rentals. But do people actually read this? Well… sometimes. But...
Sep 7, 2021
When are your guests most uncomfortable? I'll save you the run around and just tell you; when they arrive. They don't know your rental. They may have been travelling for a long time. They may be wondering if they're even at the right property. They may be seeing a neighbor and wondering what the neighbor is thinking of...