Jul 28, 2026
Security deposits come up in almost every hosting conversation, but a lot of what hosts believe about them is wrong. We break down the difference between a deposit and an authorization hold, and why refunding deposits drains money from every stay.
We cover damage waivers, when to charge a guest for damage, and how to...
Jul 21, 2026
Mattresses seem like a small decision, but they shape almost every guest review a short-term rental gets, and getting it wrong is the kind of mistake guests always mention.
In this episode, we share the exact mattress and bed frame we use, why the premium option rarely earns its price tag, and how to prioritize spending...
Jul 14, 2026
Running more than one short-term rental often means answering the same guest questions, jumping between platforms, and hoping nothing slips through the cracks. In this episode, we sit down with Frank Bosi from Hostfully.
We break down what a property management system automates, who it is built for, and one mistake that...
Jul 7, 2026
Every host eventually faces a difficult guest. When they check out, the question hits: should we leave a bad review? More hosts get this wrong than you might expect.
In this episode, we break down Airbnb's blind review system, make the case on both sides, and share a practical framework for writing a negative review the...