Oct 25, 2022
There are so many things to
think about when we are getting ready to invest and start a short
term rental (STR). I don’t claim to know all of them but after
managing my over 21,000 guests my team and I have learned most of
them.
There is one component, however, that can’t
just be “taught” with a few words or checklists. One component that
does, seriously, make or break your short term rental.
This
week we are talking about the “Experience” your guests have. If you
get it wrong it will show up in the form of negative reviews and
you can kiss your high occupancy and high daily rates
goodbye!
This is a serious topic; you can literally make
twice as much as your neighboring short term rental (or half as
much if you get this wrong).
As
investors and owners though sometimes its hard to know what our
guests might be experiencing. One way to get some better insight is
to stay in other Airbnbs!
I
just got back from a little over 5 weeks of traveling and I stayed
in a whole bunch of different accommodations over 6 different
countries and I want to touch on the subject.
This
week I want to discuss five things you can do to add to your guest
experience and five things you should not do!
We will discuss:
- What I learned from my recent travels
- Why Airbnb puts so much emphasis on the experience
- Who is getting the “experience” part right
- Five things you can do now to improve your experience
- Five things you do NOT want to be doing
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